Customer Reviews

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Mark P. from TOWNSEND, DE on 11/7/2019 and their testimonial is:

"They provide great communications about the status of the work and the proposed repairs."

Kathleen H. from SMYRNA, DE on 11/7/2019 and their testimonial is:

"They'll take care of you."

Bernard Doherty I. from Townsend, DE on 10/14/2019 and their testimonial is:

"Honest and trustworthy work at a very reasonable price"

Debbie C. from MIDDLETOWN, DE on 9/15/2019 and their testimonial is:

"They are friendly, very helpful people to deal with. Trustworthy!"

Pete R. from TOWNSEND, DE on 9/11/2019 and their testimonial is:

"Very Satisfied. ( Keil, I will be calling you to listen to our music. We play tomorrow night in bear,but we will be practicing for a job )"

Melody E. from SMYRNA, DE on 8/28/2019 and their testimonial is:

"That everyone is so nice, prompt and courteous. That everyone is so honest and really helps you understand what is wrong with your car!! Ashley who I was mainly in contact with, really went above and beyond for our family."

Robert B. from TOWNSEND, DE on 8/14/2019 and their testimonial is:

"I have already made a recommendation on the excellent customer service, their clean facility and how reasonable their pricing was."

Omarr B. from Townsend, DE on 8/11/2019 and their testimonial is:

"Great service, great people."

Gerri C. from TOWNSEND, DE on 8/9/2019 and their testimonial is:

"Honest and reliable auto shop. Great communication with Ashley verbally and email."

Alan T. from MILLSBORO, DE on 8/8/2019 and their testimonial is:

"I did not think that my car was running bad until I brought it in to be fixed at Fred Drake Automotive, the difference is amazing, I can’t believe how smooth it rides now"

Tom S. from MIDDLETOWN, DE on 8/4/2019 and their testimonial is:

"The quality of work and customer service are excellent. They keep you informed about your vehicle and inform you of any loomig problems."

Sandy S. from TOWNSEND, DE on 7/31/2019 and their testimonial is:

"Very fast, friendly services. Very good prices honest and reliable and they don’t try to up-sell you things you don’t need."

Wesley T. from NEWARK, DE on 7/6/2019 and their testimonial is:

"The whole process from start to finish was very thorough and professional. They were able to schedule my truck to be evaluated quickly and ordered the parts right away. The total experience was great and I will be returning with more work to some of my other vehicles. A++"

Marjorie V. from Townsend, DE on 7/2/2019 and their testimonial is:

"Excellent, they pay attention to details, listen carefully to issues and provide written printout of work completed and probable next work needing to be done. Example, wear of tire tread, wear on brake pads and rotors."

Tom S. from MIDDLETOWN, DE on 5/31/2019 and their testimonial is:

"Excellent customer service and great work."

John F. from WILMINGTON, DE on 5/17/2019 and their testimonial is:

"Professional services"

Alan T. from MILLSBORO, DE on 5/15/2019 and their testimonial is:

"This was my third service at Fred Drake Automotive and I continue to be impressed with the whole operation, and my car feels like it is floating on those new tires!!"

Anonymous from Townsend, DE on 5/7/2019 and their testimonial is:

"A good place to go."

Billie S. from MIDDLETOWN, DE on 5/2/2019 and their testimonial is:

"Highly recommend. Great service."

Shirley L. from Townsend, DE on 5/1/2019 and their testimonial is:

"I. Would say that I very confident with the quality of work on my Jeep.they provide transportation for me and the staff is always friendly and helpful.."

Brian K. from Townsend, DE on 4/24/2019 and their testimonial is:

"Great work and in a timely manner"

Dan C. from TOWNSEND, DE on 4/18/2019 and their testimonial is:

"Both times i've had to deal with Fred Drake, it has been pleasant."

Penny P. from MIDDLETOWN, DE on 4/16/2019 and their testimonial is:

"Friendly staff and reasonable prices. Fast turnaround and quality work."

Shawn C. from Townsend, DE on 4/12/2019 and their testimonial is:

"They didn’t try and rip us off by charging all kinds of service fees and storage fees. Very friendly!!!!!"

Charlie from Townsend, DE on 4/12/2019 and their testimonial is:

"Great service and fair prices"

Albert G. from MIDDLETOWN, DE on 4/12/2019 and their testimonial is:

"Excellent on two separate jobs. Very people friendly! Great communication."

Dave D. from TOWNSEND, DE on 4/12/2019 and their testimonial is:

"Good old fashioned family values"

Mark G. from MIDDLETOWN, DE on 4/10/2019 and their testimonial is:

"Love working with Fred Drake Automotive. Very friendly, responsive, neat, clean and do a great job!"

Jo Ann P. from MIDDLETOWN, DE on 4/5/2019 and their testimonial is:

"Everyone was very friendly and professional. They exceeded my expectations!"

Isabel from Townsend, DE on 4/1/2019 and their testimonial is:

"test"

Mike V. from MIDDLETOWN, DE on 3/20/2019 and their testimonial is:

"Excellent workmanship, great communication throughout the process. Honest and reilable"

Patty B. from MIDDLETOWN, DE on 3/15/2019 and their testimonial is:

"Great work! Courteous and very helpful staff!"

Ronald R. from MIDDLETOWN, DE on 3/8/2019 and their testimonial is:

"Excellent automotive shop, friendly personnel, outstanding mechanic, the kind of shop I thought no longer existed!"

Todd T. from MIDDLETOWN, DE on 2/21/2019 and their testimonial is:

"Fast , friendly and family owned. Great customer experience"

Geraldine C. from TOWNSEND, DE on 2/20/2019 and their testimonial is:

"Good work Trustworthy"

Anonymous from Townsend, DE on 2/19/2019 and their testimonial is:

"Very good, friend, family hometown experience in Smyrna Delaware. Just the work we like it."

Anna H. from TOWNSEND, DE on 2/5/2019 and their testimonial is:

"Fred Drake’s quality of work is the best around! I wouldn’t go to anyone else! They are very customer service oriented and they go above and beyond! 5 stars!!"

J. W. from TOWNSEND, DE on 1/23/2019 and their testimonial is:

"They have met my expectations every time they have serviced my vehicles."

Robert H. from TOWNSEND, DE on 1/13/2019 and their testimonial is:

"Always Friendly, Great Service."

Gene M. from DOVER, DE on 1/8/2019 and their testimonial is:

"Very personable and professional. I feel like I am in capable and friendly hands."

Karla S. from MIDDLETOWN, DE on 1/3/2019 and their testimonial is:

"You can trust what they do! I would not go anywhere else."

Susan Y. from TOWNSEND, DE on 12/21/2018 and their testimonial is:

"I’ve always had an excellent experience!"

Denise from Townsend, DE on 12/5/2018 and their testimonial is:

"Very friendly, concerned about customers. Excellent job"

Anonymous from Townsend, DE on 12/4/2018 and their testimonial is:

"Best customer service around, great quality of work and fair pricing."

Geraldine C. from TOWNSEND, DE on 11/9/2018 and their testimonial is:

"Prompt quality service."

Todd G. from TOWNSEND, DE on 11/8/2018 and their testimonial is:

"Good service and friendly people"

Betty D. from FRANKFORD, DE on 10/1/2018 and their testimonial is:

"They are top-notch would recommend them"

Pam L. from CLAYTON, DE on 9/25/2018 and their testimonial is:

"Wonderful customer service, followed by wonderful work! The addition of Auto body and paint booth makes them one stop shopping!"

Shirley L. from Townsend, DE on 9/13/2018 and their testimonial is:

"I would tell others that Drakes automotive is where they should go for expert service, the best fair prices and excellence overall.This is my favorite place for all my vehicle needs."

Marjorie V. from Townsend, DE on 8/21/2018 and their testimonial is:

"I am in closed group of Smyrna, CLAYTON homeowners. I have recommended your business on this site."

John F. from WILMINGTON, DE on 8/10/2018 and their testimonial is:

"Service was outstanding."

Michael F. from TOWNSEND, DE on 8/1/2018 and their testimonial is:

"Customer service was great! Great to know theres still small businesses around that value the customer and go the extra mile for them"

Tami G. from Townsend, DE on 5/17/2018 and their testimonial is:

"Excellent service and professional courtesy"

Karla S. from Townsend, DE on 4/26/2018 and their testimonial is:

"Service is great and prices are fair!"

Geraldine C. from Townsend, DE on 4/5/2018 and their testimonial is:

"Great staff. Friendly with good communication skills that keep you in the loop. I love the followup calls from Ashley to check on problem resolution. The shop kitty ?Missy Kitty? is warm and sociable. Kyle owes out of his way to make shop times work for you!"

Demetria A. from Townsend, DE on 2/22/2018 and their testimonial is:

"Fred Drake were absolutely amazing. Very Professional and friendly. Reasonable prices and good quality work. I love the fact that they will give you a loaner vehicle while they are working on your personal vehicle. Won?t go anywhere else from here on out. Thank you so much!"

Leslie M. from Townsend, DE on 1/12/2018 and their testimonial is:

"I received prompt and excellent service. I would highly recommend Fred Drake Automotive to all my family and friends."

Stella M. from Townsend, DE on 10/5/2017 and their testimonial is:

"Very pleasant to communicate with"

Samuel E. from Townsend, DE on 9/27/2017 and their testimonial is:

"We were on vacation and broke down at rest stop. They drove my wife and baby in one of their cars so a car seat could be used before they could tow our car. They had the alternator replaced in 2 hours so we could continue on our trip"

Carl K. from Townsend, DE on 7/27/2017 and their testimonial is:

"I had my AC repaired on my truck with 200,000 + miles on it. I believe checking the compressor should have been done prior to returning it to me. So after it was returned sure enough the compressor was leaking. so back to the shop"

Lori P. from Townsend, DE on 7/23/2017 and their testimonial is:

"It was such a nice experience going to Fred Drake. They worked with me on getting a sooner appointment. They contacted me about what my car needed and worked to get it done quickly. If was my first time there and I will now be a customer for life. Thank you Fred Drake!!!"

David C. from Townsend, DE on 5/7/2017 and their testimonial is:

"For what I had done the price was more than reasonable"

Terrance W. from Townsend, DE on 5/5/2017 and their testimonial is:

"Excellent work excellent people I don't go anywhere else thanks Fed Drake Auto"

Janet C. from Townsend, DE on 12/29/2016 and their testimonial is:

"Y'all always keep me informed and are always honest about what needs to be done."

Nancy C. from Townsend, DE on 12/9/2016 and their testimonial is:

"Fred Drake did an excellent job on my Ford Explorer. Can't wait for them to work on my Hyundai next."

Michael H. from Townsend, DE on 9/15/2016 and their testimonial is:

"Excellent Service, all questions answered and the work done exceeded my expectations"

Susan L. from Townsend, DE on 8/25/2016 and their testimonial is:

"I always feel comfortable taking my car to Fred Drake' s. I feel like I can trust them not to rip me off. There work is exemplary and they are very fast. We moved but I still drive there because I'm so happy with their servicr"

Donna B. from Townsend, DE on 5/17/2016 and their testimonial is:

"The staff at Fred Drake are consummate professionals. I brought my car in for some extensive repairs and they were not only completely honest but more than fair. They displayed care and concern as if my vehicle belonged to one of their own family."

Kevin V. from Townsend, DE on 4/21/2016 and their testimonial is:

"Real lifesavers. Was going to a dealer's shop and was having nothing but repeat problems. It feels like a throwback to the way good American businesses used to be run. All help no hassle and they stand behind their work. Drake's is a great find in a world of untrustworthy no integrity businesses."

Bob H. from Townsend, DE on 2/5/2016 and their testimonial is:

"Recently moved to DE (Townsend) and heard nothing but good things about Fred Drake Automotive from our neighbor. Shane and Bud have given us the best customer service we've experienced in the STATE so far."

Tumelo N. from Townsend, DE on 9/22/2015 and their testimonial is:

"I was from out of town and the tow truck picked me up in no time. Went straight to the shop and they rushed to check out my battery issues as I had to make it back to VA. Price for labor for fitting battery in was $95, on top of a $95 for diagnostic, and then the battery charge itself! Pretty expensive but I was from out of town and needed to get home ASAP. Good service and friendly. I'd recommend them for sure. Just be weary of the prices!!"

Leon G. from Townsend, DE on 8/20/2015 and their testimonial is:

"I would trust any automotive diagnosis to Drake's Automotive. They have proven themselves excellent mechanics. And they are honest and fair in their diagnosis and pricing."

Michael M. from Townsend, DE on 8/20/2015 and their testimonial is:

"Great work as always!"

Jenni C. from Townsend, DE on 7/16/2015 and their testimonial is:

"If I could give them 10 stars I would!!! They are so polite and friendly. Each person takes the time to acknowledge me as a person (and my kids since I have three that must always tag along). I have never had a bad experience there and I will recommend these guys to all!"

Robin F. from Townsend, DE on 6/4/2015 and their testimonial is:

"Best mechanics in the area, they are reasonable and fair as well as great customer service. Any questions you have they are willing to help any way they can. Very pleased with my service there."

Jessica F. from Townsend, DE on 5/21/2015 and their testimonial is:

"So nice to have mechanic's that are honest and do great work."

Matthew H. from Townsend, DE on 4/23/2015 and their testimonial is:

"Honest, Reliable, Hardworking, Friendly, Professional. Fred Drakes Automotive makes me feel like I am the most important customer every time! Good core group of folks who love what they do and provide top notch quality workmanship. High recommendation from my family!"

Denis K. from Townsend, DE on 2/5/2015 and their testimonial is:

"excellent service, very friendly, and just a great experience overall. Thank you !!"

Dan E. from Townsend, DE on 1/30/2015 and their testimonial is:

"Great service and great prices. Happy to support a local business."

Diana M. from Townsend, DE on 1/22/2015 and their testimonial is:

"This was my first experience with this shop. I was very pleased with the whole thing. From how fast they responded with a tow truck; to the honesty of the tech."

Terrance W. from Townsend, DE on 1/8/2015 and their testimonial is:

"Very friendly and extremely knowledgable I have three cars and they service them all."

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